Privacy Policy
This policy explains what data is processed by the Kontorka mobile game («Конторка», iOS and Android, app identifier app.kontorka), its server api.kontorka.app and the website kontorka.app, why we need it, and how you can control it.
The game is developed and the data is controlled by FreedomKir, an independent developer (“we”). For any question, write to support@kontorka.app.
In short
- We do not sell data, show ads, or use third-party advertising or analytics services.
- Your badge photo, appearance settings and calendar contents never leave your phone.
- The server stores only your game profile (nickname, character gender) and progress: in-game currency, purchases, records, apartment.
- You can have your profile deleted by writing to support@kontorka.app.
1. Data we process
Account
- Sign-in with Game Center (iOS). Apple gives us a player identifier scoped to our developer team (teamPlayerID) and a signature proving it is genuine. We do not receive your name, email or any other Apple ID data.
- Sign-in with Google Play Games (Android). Google gives us a player identifier (playerId). We do not receive your name, email or any other Google account data.
- Guest sign-in. The app generates a random secret key that is stored on your device and works instead of a login and password. If you delete the app, the key is lost together with access to the guest profile.
Profile and game progress
- nickname (3–12 characters) and character gender that you choose during onboarding;
- player number (shown as your badge number);
- balance of in-game currency (“kukishi”), the history of its changes, and purchases made with in-game currency;
- apartment: purchased items and their placement, chosen outfit, the view from the office window;
- mini-game runs: game, start and end time, score, records, completed daily tasks;
- in-game mail and its read status.
Calendar bonus
If you grant calendar access, the app counts on your phone how many meetings you had that day and sends the server only the date and that number. Event titles, attendees, times, locations and any other calendar contents are never transmitted.
Technical data
Any request to the server or the website involves your IP address and standard technical request details (time, requested page or method, app or browser version). They may be kept in server logs for a limited time and are used for security and troubleshooting. We do not use them for advertising and do not build a player profile from them.
Support emails
If you write to support@kontorka.app, we process your email address and the contents of the conversation in order to reply and resolve your request.
2. What stays on your phone only
- the badge photo and the skin and hair colours picked from it — the picture is processed on the device and is not uploaded;
- character appearance settings;
- calendar contents;
- daily task reminders — these are local notifications scheduled by the app itself, with no server-side messaging.
3. Device permissions
The game may ask for access to the camera (badge photo), calendar (busy-day bonus) and notifications (task reminders). All three are optional: the game works without them, and you can revoke a permission at any time in your phone settings.
4. Why we need this data
- to make the game work: sign-in, saving progress, moving your profile between devices when you sign in with Game Center or Google Play Games;
- to prevent cheating: the server awards currency itself and checks that results are plausible;
- for the leaderboard and visits to other players’ apartments;
- for service security and answering support requests.
The legal bases are performance of our agreement with you (providing the game’s features), our legitimate interest in protecting the service from abuse, and your consent where it is required (access to the camera, calendar and notifications).
5. What other players can see
If you set a nickname, other players see it on the leaderboard together with your result (currency earned and records), and when visiting they see your apartment and your character’s outfit. Players without a nickname do not appear on the leaderboard or in visits. Please do not put your real name or contact details in your nickname.
6. Who we share data with
We do not sell or rent data. It is accessible only to those without whom the game cannot work:
- Hosting. The game server and the website are hosted by Contabo GmbH; the server is located in France (European Union). The provider processes data only on our instructions.
- Apple and Google. When you sign in with Game Center or Google Play Games, these companies process data under their own privacy policies.
- Website fonts. The kontorka.app website loads fonts from Google Fonts, so Google receives the IP address of website visitors. This does not apply to the app.
- Public authorities — only where the law explicitly requires it.
The kontorka.app website does not use cookies or traffic counters.
7. How long we keep data
Your profile and progress are kept while you use the game and are deleted at your request. Support correspondence is kept for as long as it is needed to resolve the request, but no longer than three years.
8. Your rights and data deletion
You may ask what data we hold about you, have it corrected or deleted, withdraw consent or restrict processing. Your nickname and character gender can be changed in the game itself.
How to delete your profile. Write to support@kontorka.app with the subject “Data deletion” and include your nickname or badge number. We will delete the profile, progress and related records within 30 days and confirm it to you. In-game currency, purchases and your leaderboard position are deleted with the profile and cannot be restored.
If you believe we process your data unlawfully, you may lodge a complaint with the data protection authority of your place of residence.
9. Children
The game is not directed at children under 13, and we do not knowingly collect their data. If you are a parent or guardian and believe your child has provided data to us, write to us and we will delete it.
10. Security
The app talks to the server over an encrypted connection (HTTPS) only. Only the developer has access to the server and the database. In-game currency and purchases are kept on the server, and every balance change is logged.
11. Changes to this policy
If the policy changes, we will publish the new version on this page and update the date at the top. We will announce significant changes through the in-game mail.
12. Contact
Support and all data-related requests: support@kontorka.app.
